How to fix error code 13.20 on HP Laserjet 4200 4250 4300 4350 5100 printers

The error code 13.20 is a paper jam error.


Solution 1:

• Remove the paper tray and the toner
• Check for any sheet of paper stuck in the machine

If you see any sheet of paper, a sensor may be stock or defective. Try this:

On HP Website:

• How to Troubleshoot 13.20 Paper Jam Errors

In video:




If you still have the error 13.20, try this:

• Check for any foreign object in the printer
• Check the transfer roller.
• Replace the sensors
• Replace the roller separator
• Check the fuser unit is properly installed